The eZ Community is where people can interact and have discussions about any aspect of eZ Publish. However, eZ asks that community members follow some simple guidelines to ensure that communication leads to productive conversation. Failure to comply with these rules may result in a ban from the forums or the entire site, as well as removal of posts and points. Our rules are simple and based on common sense.
To be qualified for the eZ Publish Community Portal, a blog post:
eZ reserves the right to remove a non-complying post from publication.
A survey was conducted to establish optimal licensing options for your blog posts. You can find it here.
As a blogger, you are allowed to pick, for any of your posts here, a license from these options:
If you omit specifying one at the bottom of your post, the applicable one will be : CC by-sa ( http://creativecommons.org/licenses/by-sa/3.0 ), and this applies to all formerly written blog posts. Please update your previous posts in case you prefer another license.
Take a few minutes to consider which forum you should post to. Posting it to a "General" forum is not as effective as posting to the "Install" forum if you question is about install-related questions. Don't post in several different forums. If your question belongs in the "Install" forum, posting it in "General" or "Developer" isn't very helpful.
Consider this: If you post to the wrong forum the chances of someone answering it is lower than if you post it in the correct forum. An off-topic post will just make it harder for those posting correctly to be noticed among those who post in the wrong forums.
Before you ask your question, we recommend search the forum archives. You' may be surprised to see that your exact problem has been solved. You should also read any and all documentation available and search them for relevant info. This will save your time and let the forum participants focus on new issues and topics.
Choosing a clear and descriptive title is important. This is the first thing someone considering answering your question will see. Saying "I need help", "Newbie question", or "Installation question" doesn't help anyone only sees the title. Providing context, and ensuring the question is in the right forum helps get faster responses. The title will help a reader decide if the question you are posting is something they can answer, and ensure the right experts see the topic.
A clear idea of what you're trying to achieve is relevant to the question asked. Use a few sentences describing what you're trying to do. Be brief and precise when providing context to the question.
"Installation doesn't work" isn't very descriptive. More information is needed. How far have you gotten? What does is working correctly? What testing have you done? What system are you running on? You should take at least five minutes to describe your problem. If you get any error messages in your logs, always paste them into your posting. Look in your Apache error log, in your php error log and any error messages encountered in your browser.
The extra time you spend getting this information and describing your problem is well worth the time, since it might help someone answer your question. A few extra minutes describing your issue in detail is time well spent, rather than wasting several hours on your problem. Who knows, you might even see the solution while you take the time to rethink your problem.
Remember to include the name of the program, module or plug-in that is causing problems, as well as the version numbers.
Use a few minutes reviewing your posting. Try to see if you have left out important information, or if there are extra information you can supply.
The forums are supported by the eZ Publish community. People answer at their leisure and level of knowledge. You will also find answers from the eZ crew and together with the community, this will be a very valuable part of the eZ Publish documentation.
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