Missing subelements

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Tuesday 17 January 2012 12:46:05 pm - 7 replies

Hello guys,

I have a problem with my eZ administrator. The content of 'SubElements' have disappear and I don't have any idea of what I have change to do that. There is no Data Error message or similar. I attach a screenshot http://imageshack.us/photo/my-images/207/subelementos.png/

The problems appeared when I cleaned the cache, so I don't have any idea if I change something that could do this.

does anyone knows a solution?

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7 replies

Tuesday 17 January 2012 4:00:44 pm

Are there a lot of image sub-elements? We've seen a similar problem where the image converter timed out in generated the small thumbnail from really big images (which is shown when you hover over the icon for a child element). To check for that problem, I'd look in the PHP and eZ Publish error logs on your server.

Wednesday 18 January 2012 11:47:12 am

Hi Peter,

First of all, Thanks for your quick answer

I'm not using images with thumbnails. I use the default view, so I think this isn't the problem

I have realized that if I open eZ publish using www.mydomain.com/... I can't see the subelements. However If I open it with the ip address, xxx.xxx.xxx.xxx/ezfolder/... I' able to see all the subelements. It seems to be a settings issue or something like that.

Any ideas???

Thursday 19 January 2012 11:16:27 am

Hi,

Sub items are loaded with ajax.

Check with firebug if you have JS errors or 404 when you use " www.mydomain.com/...".

Try to add your domain name in the host file of your server if the dns is not public.

You can also check your .htaccess.

Monday 23 January 2012 12:57:04 pm

Hi Nicolas,

Thanks for your reply!! It was a problem with the .htaccess. I tried to remove "index.php" with wrong rules. Now it's works fine

Thanks!!!!

Tuesday 15 May 2012 9:54:38 am

Hi Alejandro,

Got the same issue with subitems load. Here is my htaccess rules for index.php :

 RewriteEngine On
 RewriteCond $1 !^index.php?$
 RewriteRule (.*) /index.php?

What's wrong with that ?

Tuesday 15 May 2012 10:00:39 am

Why don't you use the default one ? It works fine.

Tuesday 15 May 2012 10:19:24 am

I'm using eZ with PHP CGI mode and the default one make a

<span>500 Internal Server Error
</span><span></span>

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