Thursday 14 June 2012 11:43:47 am - 5 replies
Hello,
after last mysql upgrade on my hosting provider's server EZ can't converting images. After clearing cache I saw that only original size pictures are displayed. In error logs there are a lot of lines like this one:
eZImageManager::createImageAlias:Failed converting var/plain_site/storage/images/media/images/leila_polowa2/198-1-pol-PL/Leila_polowa.jpg to alias 'reference' in directory 'var/plain_site/storage/images/media/images/leila_polowa2/198-1-pol-PL'
I'm in big trable and have no idea what can I do. Please help me.
Thursday 14 June 2012 1:45:51 pm
Hi,
I hope you have a backup...
I am currently searching the reason, I've filed a bug report here:
http://issues.ez.no/IssueView.php?Id=19480&activeItem=4
Thursday 14 June 2012 9:10:37 pm
Hi,
it's probably a bug in the file handler.
Are you using this in your settings/override/file.ini.append.php:
[ClusteringSettings]
FileHandler=eZFS2FileHandler
?
If yes, try to change this to the default handler:
FileHandler=eZFSFileHandler
I've added details at the bug report page.
Thursday 14 June 2012 10:28:09 pm
I don't have file settings/override/file.ini.append.php, but in file settings/file.ini there is line: FileHandler=eZFSFileHandler
some time ago I've also renamed cache folders to var/2cache and var/plain_site/2cache (I thought that this works like clearing cache), maybe this caused image conversion problem?
This is my settings/override/site.ini.append.php file:
<?php /* #?ini charset="utf-8"? [ExtensionSettings] ActiveExtensions[] ActiveExtensions[]=ezmultiupload ActiveExtensions[]=eztags ActiveExtensions[]=ezautosave ActiveExtensions[]=ezjscore ActiveExtensions[]=ezie ActiveExtensions[]=ezoe ActiveExtensions[]=ezodf ActiveExtensions[]=ezprestapiprovider ActiveExtensions[]=ezgmaplocation [Session] SessionNameHandler=custom [SiteSettings] DefaultAccess=loge SiteList[] SiteList[]=loge SiteList[]=novoterm SiteList[]=kerra SiteList[]=plain_site_user SiteList[]=plain_site_admin [SiteAccessSettings] CheckValidity=false AvailableSiteAccessList[] AvailableSiteAccessList[]=loge AvailableSiteAccessList[]=novoterm AvailableSiteAccessList[]=kerra AvailableSiteAccessList[]=plain_site_user AvailableSiteAccessList[]=plain_site_admin MatchOrder=host HostMatchMapItems[] HostMatchMapItems[]=i-am-loge.com;loge HostMatchMapItems[]=www.i-am-loge.com;loge HostMatchMapItems[]=i-am-elizabeth.com;loge HostMatchMapItems[]=www.i-am-elizabeth.com;loge HostMatchMapItems[]=i-am-joker.com;loge HostMatchMapItems[]=www.i-am-joker.com;loge HostMatchMapItems[]=i-am-selena.com;loge HostMatchMapItems[]=www.i-am-selena.com;loge HostMatchMapItems[]=loge.com.pl;loge HostMatchMapItems[]=www.loge.com.pl;loge HostMatchMapItems[]=develloge.kerra.pl;loge HostMatchMapItems[]=www.develloge.kerra.pl;loge HostMatchMapItems[]=novoterm.kerra.pl;novoterm HostMatchMapItems[]=www.novoterm.kerra.pl;novoterm HostMatchMapItems[]=develadmin.kerra.pl;plain_site_admin HostMatchMapItems[]=www.kerra.kerra.pl;kerra HostMatchMapItems[]=kerra.kerra.pl;kerra [DesignSettings] DesignLocationCache=disabled [OverrideSettings] Cache=enabled [MailSettings] Transport=sendmail AdminEmail=jskwarna@colors-studio.pl EmailSender= */ ?>
Friday 15 June 2012 1:43:48 pm
Hi,
ok, it has nothing todo with my issue.
It sounds like a permission problem. Can you turn on the debug output (it's possible only to turn on the debug output for a specific user id)?
Do you see any errors there?
Your var/storage and var/cache directories and it's content should have at least 770 permissions and should have the same owner as the webserver. (like www-data e.g.)
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