12555 - Berlin
contact @ silversolutions.de
Phone: +49 30 65 48 19 90
silver.solutions offers the entire range of services for internet-based e-business-projects. One of the main points of emphasis with eZ publish is the integration into ERP-systems. Especially for Microsoft Dynamics Navision silver.solutions offers an established solution.
The main strength of the company is the ability of combining profound knowledge of the emerging technologies with the skills in software-programming, business-process knowledge and marketing.
The company delivers innovative solutions tailored to each client or, as appropriate, more-standardized capabilities that are offered to various clients.
* consulting and conception
* project management
* IT know how: product enquiry, software development, integration in exisiting
systems, main focus on content management systems, ERP with online shops, kiosk software
* documentation, training and support, license management
* market observation
Our guiding themes are client oriented service, reliability, high quality of our solutions and flexibility.
We attach a great importance to a balanced cost-value ratio. We are independent from vendors. We pay attention to future proof solutions with open interfaces.
silver.solutions has implemented many solutions with eZ publish, mostly online-shops based on eZ publish integrated in Microsoft Dynamics Navision and SAP ERP-Systems with the Web-Connector (e.g. for DORMA Holding GmbH & Co.KG).
SHERA Werkstoff-Technologie GmbH & Co. KG is a leading provider of basic materials and supplies for dental technology and other fields. It is serving customers in more than 70 countries worldwide.
Shera also wants mobile reach to its customers. Desired was an e-commerce app for iPhone and iPad. As in the online shop, prices, inventories and order recommendations directly from ERP are to be used in the apps.
For the sales force the apps offer special functions, in order to also be in a position to fulfil customer requests while travelling.
With great success for already more than 5 years SHERA has used the e-commerce solution silver.basic with the Web Connector for Microsoft Dynamics NAV. Since 2010 silver.solutions is offering a mobile version of its B2B e-commerce solution.
The mobile applications use the logic, data and the interface to the ERP, which are already being employed for the online shop.
In this process, not only the master data or prices can be transferred, but also additional product information, availabilities and news, company information or login data. No extra data maintenance is required.
silver.mobile offers a publicly accessible catalogue for all users. Customers can use a fully functional shop with prices and order features with the login information they are already familiar with from the shop. A real-time price calculation is made by ERP, at the latest when the shopping cart is called up. For the processing of the order, the app adopts the address data and payment modalities stored for the customer in ERP. Orders are directly transferred from the app to the ERP at Shera and thereby timely processing is ensured.
With the SHERA app dental technicians can obtain information anywhere and at anytime about the entire range of SHERA products and they have access to the up-to-date technical documentation, they can also use instructions or user tips about the products. In addition, current news from the company is available. Customers who already have access to the SHERA online shop can log in easily with their existing access data and can order directly and swiftly via the app. The ERP link ensures that the orders will be transmitted to SHERA in real time and that they will be shipped at the usual speed.
Fruchthof Nagel GmbH, based in Neu-Ulm, southern Germany, is a leading fruit retailer and logistics provider. For more than 50 years Fruchthof Nagel has offered its customers quality, freshness, up-to-date pricing and an increasing number of product-related services.
The objective of the project was to establish a B2B online shop containing around 1500 active items. It should only be possible for users to access the shop after logging in. Visitors without login details should be able to view the products as a catalogue without prices. As well as reducing the workload of sales staff, another important project objective is 24/7 accessibility for customers. The shop should also give the company a better online presence for potential customers.
The solution involves a silver.basic online shop with integrated eZ Publish CMS. The tried and tested Web-Connector handles connection to the Microsoft Dynamics NAV ERP and enables complete integration of the B2B shop.
Selling fresh products brings with it a whole host of special requirements. One particular requirement is that customers must select their preferred delivery date immediately after logging in as this date determines the availability of products during the ordering process. Many convenience products are ordered from manufacturers just-in-time to ensure maximum freshness. Time for them to be procured in the shop must be taken into account. For example, there are products which must be ordered by 10am on a Monday for delivery on Tuesday. In the shop the first possible delivery date is shown beside these products.
Fruchthof Nagel uses numerous marketing functions to present the product range in its best light. For example, best sellers, special offers and new products which the shop identifies from corresponding labels in NAV are displayed on the home page. Similar products are displayed in the product details. Any number of documents and images can be added to any item in NAV and made available to the customer to download from the shop. This can be used to produce a detailed product profile, for example.
After logging into the shop, block indicators, customer numbers, sector information and the saved additional charges for partial packaging units are retrieved from NAV during the run time.
In the event of a block in the ERP, the customer is informed that orders cannot be placed at the present time.
Extra rights have been set up in the online shop for sales staff. Staff can use a delegate function to assume the role of one of their customers and place orders for them. Staff orders have special labels and are handled directly in the ERP without any additional checks. A modified form of the delegate function is also used by key account customers. As soon as an employee from a key account customer's head office logs in, they can select which branch or subsidiary they want to place an order for.
In terms of shop design, the customer requested a self-contained design based on existing marketing materials. This fresh, new design was developed by our partner Netgen in Croatia in close collaboration with the customer and silver.solutions who converted the concept design into the necessary templates.
Fruchthof Nagel now has a fresh, modern and most importantly very efficient online shop which smoothly transfers business logic from the ERP to the online shop. The silver.basic shop solution and Web-Connector have even managed to smoothly implement special requirements of the sector. Internal processes are thereby optimised and customers can place orders at their convenience around the clock.