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eZ Community » Etiquette, blogging and usage guidelines

Etiquette, blogging and usage guidelines

The eZ Community is where people can interact and have discussions about any aspect of eZ Publish. However, eZ asks that community members follow some simple guidelines to ensure that communication leads to productive conversation. Failure to comply with these rules may result in a ban from the forums or the entire site, as well as removal of posts and points. Our rules are simple and based on common sense.

[ethics] [blogging guidelines] [forum guidelines]


  • No flaming, badgering, spamming, or trolling.
  • No discussion of piracy or illegal material, or linking to these illegal activities.
  • Do not post material that is hateful or mean towards race, religion, sex, or any other offensive nature. Inherently disrespectful, aggressive, or otherwise abusive content will be removed
  • Do not post for the sake of forum post count... your posts will be removed if we see you posting multiple 5-7 word posts just for points.
  • Do not be excessive in promoting your consulting or hosting services. While eZ Community is a place for anyone to be contacted and to get more business by showing knowledge, the community will warn any abusive commercial approach in the forums.
  • Do not post links to lewd or offensive content. Keep everything Safe for Work.
  • Do not post any personal information about you or anyone else. We don't want to know your street address, neither would you want anyone else to know.
  • Do not post advertising or referral links
  • No excessive swearing or language.
  • Turn off your caps lock, do not use excessive ALL CAPS in your posts.
  • U must not use l33t speak or b short. Use plain English. If English isn't your mother tongue, try to rewrite any sentences where you stumble across words you don't remember or don't know.
    Use words you know and keep the language simple. In fact, you might get help from someone who don't know English well either, but who is the best expert on the subject you need help in.
  • Do not copy or plagiarize comments.

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Blogging Guidelines

To be qualified for the eZ Publish Community Portal, a blog post:

  • should be informative and share your unique expertise on eZ Publish, the Zeta Components, PHP, the Content Management world or the Web in general. Include tips, strategies, techniques, case-studies, analysis, opinions and commentary in your post. Should the post get lengthy and educative, we will consider making it a tutorial. Should your post be more of an on-the-fly, 5 liner, potentially asking a question or a tip, you should consider making a forum topic.
  • must not be a press release, advertisement, sales pitch, promotional copy, or blatant and excessive self-promotion or hype.
  • must not be an article you ripped off from the public domain, bought or is subject to copyright restrictions.
  • should have proper English, spelling, grammar, punctuation, capitalization and sentence structure. While we know there is a variation in what is considered "proper English," we ask that you at least be consistent within your post.
  • must not contain: pornography/adult material, hate or violence-oriented, suggest racial intolerance, advocate against any individual or group, have insulting, obscene, degrading tone, or contain profanity.
  • must not contain information on: hacking/cracking content, bomb creation, support for terrorism/ radicalism/ religious fanaticism, illicit drugs or drug paraphernalia, steroid use or advocacy, weapon/ firearms/ ammunition, or the promotion of hard alcohol/tobacco-related products or prescription drugs.
  • must not contain any content that is a violation of any law, be considered defamatory, libelous, or infringes on the legal rights of others.
  • should not be a submission of the exact same post as one that you already submitted.
  • must not include a reply to a personal email, letter or other correspondence.
  • must not contain excessive and/or bold keywords/ phrases. Bolding is limited to headings and subheadings ;)

eZ reserves the right to remove a non-complying post from publication.


Licensing on blog posts

A survey was conducted to establish optimal licensing options for your blog posts. You can find it here.

As a blogger, you are allowed to pick, for any of your posts here, a license from these options:

If you omit specifying one at the bottom of your post, the applicable one will be : CC by-sa ( ), and this applies to all formerly written blog posts. Please update your previous posts in case you prefer another license.


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Forum guidelines


Choose the correct forum

Take a few minutes to consider which forum you should post to. Posting it to a "General" forum is not as effective as posting to the "Install" forum if you question is about install-related questions. Don't post in several different forums. If your question belongs in the "Install" forum, posting it in "General" or "Developer" isn't very helpful.

Consider this: If you post to the wrong forum the chances of someone answering it is lower than if you post it in the correct forum. An off-topic post will just make it harder for those posting correctly to be noticed among those who post in the wrong forums.

Search the forums

Before you ask your question,  we recommend search the forum archives. You' may be surprised to see that your exact problem has been solved. You should also read any and all documentation available and search them for relevant info. This will save your time and let the forum participants focus on new issues and topics.

Choose a clear title

Choosing a clear and descriptive title is important. This is the first thing someone considering answering your question will see. Saying "I need help", "Newbie question", or "Installation question" doesn't help anyone only sees the title. Providing context, and ensuring the question is in the right forum helps get faster responses. The title will help a reader decide if the question you are posting is something they can answer, and ensure the right experts see the topic.

Describe your goal

A clear idea of what you're trying to achieve is relevant to the question asked. Use a few sentences describing what you're trying to do. Be brief and precise when providing context to the question.

Describe your problem

"Installation doesn't work" isn't very descriptive. More information is needed. How far have you gotten? What does is working correctly? What testing have you done? What system are you running on? You should take at least five minutes to describe your problem. If you get any error messages in your logs, always paste them into your posting. Look in your Apache error log, in your php error log and any error messages encountered in your browser.

The extra time you spend getting this information and describing your problem is well worth the time, since it might help someone answer your question. A few extra minutes describing your issue in detail is time well spent, rather than wasting several hours on your problem. Who knows, you might even see the solution while you take the time to rethink your problem.

Remember to include the name of the program, module or plug-in that is causing problems, as well as the version numbers.

Reread before you post

Use a few minutes reviewing your posting. Try to see if you have left out important information, or if there are extra information you can supply.

Don't expect an answer right away

The forums are supported by the eZ Publish community. People answer at their leisure and level of knowledge. You will also find answers from the eZ crew and together with the community, this will be a very valuable part of the eZ Publish documentation.


Do not post advertisements for commercial services. If you want to promote products please contact us for a special arrangement at community [at] ez [dot] no

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