Being logged out constantly (session/cookie trouble?)
Being logged out constantly (session/cookie trouble?)
Thursday 23 June 2011 2:29:45 pm - 6 replies
I am having a hard time with the admin interface. I have to log in really often, despite using the 'remember me' checkbox and changing several settings which are currently as follows:
[Session]
ActivityTimeout=14400
RememberMeTimeout=2592000
SessionNameHandler=custom
SessionNamePrefix=eZSESSID
Can anyone give me some hints on how to debug issues like this? I have been scratching my head over this for quite some time now but I find it hard to solve 
Thursday 23 June 2011 3:54:42 pm
Hi Sander,
What version of eZ Publish are you using ? Asking this to find out if the session handler in use is the PHP-based one. What can happen is that php-based sessions can not be opened anymore due to a full disk. Not very likely, but worth checking.
Other check that could be useful : do you get the session cookie after logging-in, and do you see your user, from the back-office, as having an active session (Setup > Sessions) ?
Cheers,
Thursday 23 June 2011 5:15:59 pm
Thanks for the info. The site is on 4.4, server is running php 5.2.9, and I do receive the eZSESSID cookie. The setup > sessions page however returns "
Your current session handler does not support session administration."
Weirdness!
Modified on Thursday 23 June 2011 5:24:54 pm by Sander van den Akker
Thursday 23 June 2011 5:38:44 pm
Hi Sander,
The php-based session handler was introduced as the default in Fuji - 4.4. Given the message you get ("Your current session handler.." ), file-based session management is in use. Scanning the PHP changelogs from 5.2.10 to 5.2.14, i stumble upon the following interesting stuff :
- "Fixed segfault on invalid session.save_path."
- "Added protection for $_SESSION from interrupt corruption and improved "session.save_path" check"
I would definitely give the PHP upgrade a try, if i were you.
Cheers,
PS : check session.save_path in php.ini, and make sure it is storing sessions in a place where there is enough disk-space or write rights. Cheers.
Modified on Thursday 23 June 2011 5:39:51 pm by Nicolas Pastorino
Saturday 25 June 2011 11:02:48 am
5.2.9 also have a array sorting bug that affects eZ Publish, so unless your distro has patched it it is the worst possible version 
As for the issue I can't see anything related being fixed so this might be file system / php related.
Modified on Saturday 25 June 2011 11:05:33 am by André R
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