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eZ Community » Forums » Install & configuration » Wizard does not get past welcome page

Wizard does not get past welcome page

Wizard does not get past welcome page

Tuesday 15 May 2012 5:03:44 pm - 5 replies

I successfully installed the community project 2012.3 on a localhost server and have now decided to deploy EZ publish for a live site on a remote server.

The MYSQL database is ready. The files are unpacked on the server. When I launch the wizard the welcome page appears but I can find no way of proceeding.

I'm using :

PHP Version 5.3.3-7+squeeze9

Any help would be appreciated.

Wednesday 16 May 2012 12:21:33 pm

Hi Andy,

Are some of the initial tests failing? If they are, what do they say? You can always skip them if you wish too.

Also, if you're trying to deploy the intallation you did on your localhost, why not just dump the database and pack the eZ Publish directory and upload them to the server, unpacking the install, restoring the dump and setting up database access?

Wednesday 16 May 2012 1:04:27 pm

Please check in the var/log folder in the eZP directory and see if there are any error messages there.

Also, what exactly do you get when you try to get past the 1st page?

Wednesday 16 May 2012 2:59:12 pm

Hi guys,

Thanks for your comments.

I decided to install EZ Publish in the proper fashion and wanted to go through all the correct steps to make sure I hade a clean installation. As I am a newbie to EZ I don't want to do manual instllation as yet.

I have since managed to install EZ on another server with PHP 5.2.13 so my main concern is whether  PHP version 5.3.3-7 is compatible.

On the download page ( the recommended versions are "PHP >= 5.2.14, 5.3 recommended (5.3.7 known to be bugged)". I wonder if the bugged version is in fact 5.3.3-7 ?


Anyway I checked the log files and there are no error messages. It is quite strange when I try to get past the welcome page with either the next button or the fine tune button, the form seems to be submitted but it posts back to the welcome page, no PHP errors no javascript errors.



Tuesday 12 June 2012 2:21:50 pm

I know this is "a day late and a dollar short", but, not being able to get passed the Welcome page is a classic symptom of using the CGI-mode version of PHP. Check your PHP docs and I bet that it is not PHP-CLi(Command Line) enabled.


Friday 22 June 2012 11:36:46 am

Thanks Mike.

You are quite right!

When I set cgi.fix_pathinfo" to 0 in php.ini the installation  went ok.

I will now see if there are other problems.




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