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Failed converting error for images after MySQL upgrade to version MySQL 5.5.25

Failed converting error for images after MySQL upgrade to version MySQL 5.5.25

Thursday 14 June 2012 11:43:47 am - 5 replies

Hello,
after last mysql upgrade on my hosting provider's server EZ can't converting images. After clearing cache I saw that only original size pictures are displayed. In error logs there are a lot of lines like this one:

eZImageManager::createImageAlias:Failed converting var/plain_site/storage/images/media/images/leila_polowa2/198-1-pol-PL/Leila_polowa.jpg to alias 'reference' in directory 'var/plain_site/storage/images/media/images/leila_polowa2/198-1-pol-PL' 

I'm in big trable and have no idea what can I do. Please help me.

Thursday 14 June 2012 1:45:51 pm

Hi,

I hope you have a backup...

I am currently searching the reason, I've filed a bug report here:

http://issues.ez.no/IssueView.php?Id=19480&activeItem=4

Thursday 14 June 2012 1:58:55 pm

Thanks for reply Georg,

yes, I've backup, but I can't finish adding new products on my site, because system doesn't generate image aliases, only original pictures are uploading to server.

Thursday 14 June 2012 9:10:37 pm

Hi,

it's probably a bug in the file handler.

Are you using this in your settings/override/file.ini.append.php:

[ClusteringSettings]
FileHandler=eZFS2FileHandler

?

If yes, try to change this to the default handler:

FileHandler=eZFSFileHandler

I've added details at the bug report page.

Thursday 14 June 2012 10:28:09 pm

I don't have file settings/override/file.ini.append.php, but in file settings/file.ini there is line: FileHandler=eZFSFileHandler

some time ago I've also renamed cache folders to var/2cache and var/plain_site/2cache (I thought that this works like clearing cache), maybe this caused image conversion problem?

This is my settings/override/site.ini.append.php file:

 <?php /* #?ini charset="utf-8"?

[ExtensionSettings]
ActiveExtensions[]
ActiveExtensions[]=ezmultiupload
ActiveExtensions[]=eztags
ActiveExtensions[]=ezautosave
ActiveExtensions[]=ezjscore
ActiveExtensions[]=ezie
ActiveExtensions[]=ezoe
ActiveExtensions[]=ezodf
ActiveExtensions[]=ezprestapiprovider
ActiveExtensions[]=ezgmaplocation

[Session]
SessionNameHandler=custom

[SiteSettings]
DefaultAccess=loge
SiteList[]
SiteList[]=loge
SiteList[]=novoterm
SiteList[]=kerra
SiteList[]=plain_site_user
SiteList[]=plain_site_admin

[SiteAccessSettings]
CheckValidity=false
AvailableSiteAccessList[]
AvailableSiteAccessList[]=loge
AvailableSiteAccessList[]=novoterm
AvailableSiteAccessList[]=kerra
AvailableSiteAccessList[]=plain_site_user
AvailableSiteAccessList[]=plain_site_admin
MatchOrder=host
HostMatchMapItems[]
HostMatchMapItems[]=i-am-loge.com;loge
HostMatchMapItems[]=www.i-am-loge.com;loge
HostMatchMapItems[]=i-am-elizabeth.com;loge
HostMatchMapItems[]=www.i-am-elizabeth.com;loge
HostMatchMapItems[]=i-am-joker.com;loge
HostMatchMapItems[]=www.i-am-joker.com;loge
HostMatchMapItems[]=i-am-selena.com;loge
HostMatchMapItems[]=www.i-am-selena.com;loge
HostMatchMapItems[]=loge.com.pl;loge
HostMatchMapItems[]=www.loge.com.pl;loge
HostMatchMapItems[]=develloge.kerra.pl;loge
HostMatchMapItems[]=www.develloge.kerra.pl;loge
HostMatchMapItems[]=novoterm.kerra.pl;novoterm
HostMatchMapItems[]=www.novoterm.kerra.pl;novoterm
HostMatchMapItems[]=develadmin.kerra.pl;plain_site_admin
HostMatchMapItems[]=www.kerra.kerra.pl;kerra
HostMatchMapItems[]=kerra.kerra.pl;kerra

[DesignSettings]
DesignLocationCache=disabled

[OverrideSettings]
Cache=enabled

[MailSettings]
Transport=sendmail
AdminEmail=jskwarna@colors-studio.pl
EmailSender=
*/ ?>

Friday 15 June 2012 1:43:48 pm

Hi,

ok, it has nothing todo with my issue.

It sounds like a permission problem. Can you turn on the debug output (it's possible only to turn on the debug output for a specific user id)?

Do you see any errors there?

Your var/storage  and var/cache directories and it's content should have at least 770 permissions and should have the same owner as the webserver. (like www-data e.g.)

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